Introducing the unit

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Today's world is a world of rapid and vast changes in all dimensions. Today's business climate is a sign of globalization. A process that has led to the presence and close competition of various business capacities. What is certain is that any industry that fails to join this pervasive wave for any reason will lose business opportunities for the benefit of others in the not-too-distant future.
The board of directors and management of Sepahan Cement Company, considering the foresight and considering the construction of many cement companies in the past years and increasing the amount of cement production in neighboring provinces, has thought about approaching the target market and in this regard has its sales office. Transferred from the factory to the center of Isfahan.
At present, the office of Sepahan Cement Company, located in Shariati St., due to its location in the city center, makes this possible for the company's customers, who mainly include cement distribution agents, cement industry, construction projects, mass builders, construction contractors, government agencies. And provides exporters so that they can make their purchase from anywhere in the city in the shortest possible time and submit their requests directly to the management and respected sales staff.
The sales unit of Sepahan Cement Company works with the respective management guidelines for customer satisfaction by forming the following sub-categories:
Sales :
The sales unit, with its experienced staff and familiar with human relations, understands the customer's needs by communicating and interacting, and in order to make the right choice, honestly guides the customer so that the customer can choose the best product according to his needs. In this regard, all request operations, order registration, product information, instant order information and customer statistics in this unit are performed in person and in absentia (by phone and fax).
Customer Complaints Unit :
Complaints handling unit The sales unit responds to customers 'objections and complaints in the shortest possible time by providing documentation and always believes that customers' questions are a sign of their interest in the company's products, so always try and The efforts of the experts of this unit are to solve the problems of esteemed consumers.
Sales accounting unit :
The sales accounting unit has been established in the sales office in order to facilitate the financial affairs of the esteemed customers, so that the customers can communicate in person with the esteemed financial officials of Sepahan Cement Company and all their financial issues can be resolved on the spot.